Design
Design on GovFresh.
Briefs
New web accessibility law
A brief-ish explainer of the new web accessibility law for state and local governments.
Thoughts
Code is digital experience (and law)
Great source code meets machine-readable web industry standards and best practices and – perhaps most important to some – adheres to the code of law.
The government URL
Anatomy of a proper government website address.
Analyzing U.S. federal and state government website metadata
How government-managed domains conform to basic metadata practices.
Metadata, Open Graph and government websites
Complete metadata can have a significant impact on how citizens experience government digital services.
Citizen DX: Government customer experience starts with data
Properly managing and delivering citizen data should be the U.S. government's first CX priority.
Direct message
Research
U.S. Web Design System
GovFresh research notes on the U.S. Web Design System.
Plain Language
GovFresh research notes on plain language.
21st Century Integrated Digital Experience Act
GovFresh research notes on the 21st Century Integrated Digital Experience Act.
Books
Organizations
U.S. Digital Response
Supporting the Critical Needs of the Public
Code for America
Designing Human-Centered Applications
Events
FormFest
Better government, one form at a time
Code for America Summit
Designing for change, delivering for the future
Labs
USA.GovFresh
Re-imagining USA.gov.
ScanGov
Government digital experience monitor
GovPress
A WordPress theme for government.