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Design

Design on GovFresh.

Thoughts

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Refreshing GovPress

An update to the open source WordPress theme for government.

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Proudly Serving now available in print and digital formats

Public service with and for the people.

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Every government needs a web bot policy

Build your bot policy now and work with your digital team or vendor to implement it.

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Bot gov

Optimizing digital government for AI and other machines.

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Government websites are dead. Long live government websites.

AI will expedite government services moving from aesthetic design to machine-readable data.

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Code is digital experience (and law)

Great source code meets machine-readable web industry standards and best practices and – perhaps most important to some – adheres to the code of law.

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The government URL

Anatomy of a proper government website address.

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Analyzing U.S. federal and state government website metadata

How government-managed domains conform to basic metadata practices.

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Metadata, Open Graph and government websites

Complete metadata can have a significant impact on how citizens experience government digital services.

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Citizen DX: Government customer experience starts with data

Properly managing and delivering citizen data should be the U.S. government's first CX priority.

Podcast

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Government PDFs

The controversial file format beloved by government.

California Alpha

California Alpha (Part 1)

Setting an Alpha foundation with Angie Quirarte.

Carlos Moreno

Civic hacking with Carlos Moreno

A citizen journalist and civic technologist shares his experiences and lessons learned civic hacking.

Amanda Renteria

How government can design a human-centered social safety net

The Government We Need talks with Amanda Renteria about getting public benefits to people in the digital age.

Jen Pahlka

How we can code a better government

The Government We Need talks with Code for America founder Jen Pahlka about how technology can be a force for civic change.

Demos

Text: ca.gov demo

ca.gov

State of California UX Design and Web Development Manager Artem Khomishen gives a demo of ca.gov.

Papers

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California Alpha

How a short-term, experimental project scaled digital service innovation and impact across the State of California.

Briefs

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New web accessibility law

A brief-ish explainer of the new web accessibility law for state and local governments.

Direct message

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Rebecca Woodbury

Local gov content strategist

Research

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OpenACR

GovFresh research notes on OpenACR Editor.

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Declaration for the Future of the Internet

GovFresh research notes on the Declaration for the Future of the Internet.

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U.S. Web Design System

GovFresh research notes on the U.S. Web Design System.

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Plain Language

GovFresh research notes on plain language.

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21st Century Integrated Digital Experience Act

GovFresh research notes on the 21st Century Integrated Digital Experience Act.

Signal

GovFresh building a government WordPress theme

Despite the fact that millions of websites around the world today are powered by low- and no-cost open source content management systems, nearly all small city governments remain trapped in the 90s. To date, however, this need hasn't adequately been served, and we need to change this. We can change this.

Introducing GovPress

After several years of talking about and conceptualizing, and months of development, I'm proud to formally (and finally) release GovPress, a simple, elegant WordPress theme for government.

New GovPress update

After a long hiatus, GovPress -- the WordPress theme for government -- has been updated.

Time for government to stop using Medium

A publishing platform that says it's an environment open to everyone doesn't provide equal access to all.

A meta tag on USAJOBS posts could substantially increase the visibility of federal government job opportunities

One simple piece of code to the U.S. government's employment website could go a long way in increasing social media reach.

Welcome to GovFresh Signal

Subscribe to the official GovFresh newsletter.

Retrospecting 2022

Building community, civic hacking with my son, pedigree and public interest technology.

White House wants your input on open source software security

A 'civic opportunity to help shape the government’s thinking about open-source software security.'

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Signal (2024.08.02)

What's on our radar.

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U.S. government launches website standards initiative

Will help “deliver consistent, digital-first experiences for the public."

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Signal 2025.03.14

What's on our radar.

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World CityCamp Day 2025

A global movement of community-focused events that foster civic collaboration and innovation

Books

Cover of 'Proudly Serving: Public service in the digital age'

Proudly Serving

Public service with and for the people

Good Services

How to Design Services that Work

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Docs-as-Ecosystem

The Community Approach to Engineering Documentation

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A Civic Technologist's Practice Guide

A Civic Technologist's Practice Guide

Labs

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USA.GovFresh

Re-imagining USA.gov.

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ScanGov

Government digital experience monitor

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GovPress

A WordPress theme for government.