Thoughts
Ideas, opinions, observations.
Government release notes
A simple way to keep public service communications open, authentic and regular.
Cybersecurity standards for government websites
We need better guidance for a more secure digital government experience.
Using AI to build a personal government technology podcast
I created podcast-like overviews of FedRAMP, NIST Cybersecurity Framework, TechFAR and Zero Trust with Google NotebookLM's deep dive feature.
Code is digital experience (and law)
Great source code meets machine-readable web industry standards and best practices and – perhaps most important to some – adheres to the code of law.
The government URL
Anatomy of a proper government website address.
Analyzing U.S. federal and state government website metadata
How government-managed domains conform to basic metadata practices.
Metadata, Open Graph and government websites
Complete metadata can have a significant impact on how citizens experience government digital services.
How government can help build better AI
Beyond policy, proactive engagement and better data management will make government a good steward and partner in responsible artificial intelligence efforts.
Citizen DX: Government customer experience starts with data
Properly managing and delivering citizen data should be the U.S. government's first CX priority.
Civic hacking
The soul and grassroots foundation of democracy.
Open civic organizations
How government agencies, academia, nonprofit organizations and public sector vendors can build open, participatory models of operating.
Government README
A simple practice can help give clarity to public sector projects and services, and how those impacted can engage with them.
Git government
True democracy – and great technology – is organic, collaborative, participatory, responsive, iterative, adaptive.
Virtuous civic circle
By adopting a simple public engagement framework, we can build a more inspired government, together.
Government RSS
Every government website must have an RSS feed. This guarantees an open, universal standard for syndicating government information.
Pedigree and public interest technology
The community that supports digital government services should be undeniably representative of everyone.