The strategy is delivery

Digital government transformation at scale

While several books have contributed to the knowledge share of the digital government narrative, few have effectively addressed transformation holistically from firsthand experience, and Digital Transformation at Scale: Why the Strategy Is Delivery does just this.

Code California

Golden State dot-gov

California is on the cusp of ushering in a new era of government digital services, one that our elected leaders can finally align, prioritize and execute on, and prove to the people of the Golden State that our representatives are ready to innovate just as other industries here have done.

Tertiary page

Part 2: Re-imagining the California DMV website

It’s been a week since I published my thoughts on re-imagining the California Department of Motor Vehicles website. During that time, the issues I had with not receiving my REAL ID were resolved and the process inspired me to think and prototype a little more on the first iteration.

Re-imaging the California DMV website

Re-imagining the California DMV website

I recently visited my local California Department of Motor Vehicles field office to renew my driver license and, because I scheduled an appointment ahead of time, my experience wasn’t the nightmare it’s traditionally made out to be. However, the designer in me couldn’t help but think about how the entire DMV process could be re-imagined, offline and online.

Gary Kovacs (Photo: James Duncan Davidson)

GovFresh Q&A: New Accela CEO Gary Kovacs

Gary Kovacs is the new chief executive officer of Accela, a provider of cloud-based government productivity solutions. We asked Kovacs to share his perspective on various aspects of the government technology landscape, and where he sees Accela’s role in all this.

Click Here to Kill Everybody: Security and Survival in a Hyper-connected World

The security book everyone in government must read in 2019

If we’re ever going to get security right, technologists must embrace the need for policy and government leaders must do the same with technology, which is why Bruce Schneier’s Click Here to Kill Everybody: Security and Survival in a Hyper-connected World is the 2019 must-read book for every government leader, elected and administrative.

Government of Canada Chief Information Officer Alex Benay

‘Government Digital’ with Canada CIO Alex Benay

Alex Benay is the Chief Information Officer Government of Canada and an open and relentless advocate for digital government innovation. He is also the author of the new book, “Government Digital: The Quest to Regain Public Trust,” so we asked him to share his thoughts on the role of the CIO, Canada’s proactive move to technology modernization, and what it means for government to go digital.

Transportation Security Administration TSA Pre✓® Application Program

Inclusive government forms

Governments must take a proactive lead on inclusivity, making all members of the communities they serve feel welcome in their interactions with them. Being mindful of these identity-related form fields, opting out of their use when they are irrelevant, is a critical step towards showing government is for everyone.

California

California issues open source, code reuse policy

The California Department of Technology has set a new standard for state government technology offices, releasing an open source and code reuse policy “to better support cost efficiency, effectiveness, and the public’s experience with government programs.”

Facebook CEO Mark Zuckerberg gives then U.S. Secretary of State John Kerry a tour of Facebook's new headquarters in Menlo Park, California, on June 23, 2016. (Photo: U.S. Department of State)

Should government #DeleteFacebook?

It’s now time for public leaders to familiarize themselves with Facebook’s government terms and conditions and learn more about — and appreciate — data governance issues, starting with General Data Protection Regulation.

Photo: Angie Quirarte

Serving California: Angie Quirarte

Angie Quirarte is a behind-the-scenes hero for the state of California, leading on issues such as public sector workforce recruitment and retention, public data, creating a user-friendly government, improving internal government processes and more.

Photo: USAID Afghanistan

How government can enable peace through entrepreneurship

In “Peace Through Entrepreneurship: Investing in a Startup Culture for Security and Development,” former State Department staffer Steven Koltai makes the case that world peace can best be achieved through nonmilitary means, especially entrepreneurship that leads to global job creation.