Leveraging Social Media for Change

Stephen Goldsmith’s new book, The Power of Social Innovation: How Civic Entrepreneurs Ignite Community Networks for Good, written with Gigi Georges and Tim Glynn Burke, offers tools for innovative government and nonprofit professionals to develop and scale their new solutions to public problems. The book is based on Goldsmith’s experience as chair of the Corporation for National and Community Service for nine years under Presidents Bush and Obama, mayor of Indianapolis, and Professor of Government at Harvard Kennedy School. Relying also on interviews with more than 100 top leaders from the public, private and nonprofit sectors, The Power of Social Innovation features illustrative case studies of civic leaders and entrepreneurs and the catalyzing role each plays in transforming a community’s social service delivery systems. The excerpt below—taken from Chapter 5 “Animating and Trusting the Citizen”—highlights innovative ways that private citizens, nonprofits and government officials are using digital media to “crowd source” or otherwise engage their communities in decision making and actual participation in solving their shared challenges.