What was your path to Gov 2.0?
I came to government straight out of university (Iâ€™d actually wanted to work in local government since I was 17, if can you believe it) where I was lucky enough to be given the opportunity to work my way around a local city council and poke, prod and challenge existing practice.
During this time, I was exposed to a wide range of public services and bodies and became very aware of the gap between image and reality surrounding people working in government. The vast majority are hard working, committed individuals who do it out of love and a real passion to change the world. But they are hindered all the way by bad management, poor leadership, a culture of risk aversion and blockers like awful IT systems that are made by robots for robots. I refused to believe things had to be this way.