What’s old is new: How citizens communicate with government

Social media enthusiasts (myself included) let out a big huzzah recently at the results of a study conducted by the Pew Internet and American Life Project entitled Government Online.

The report, like a similar one several years ago, looks at how citizens communicate and interact with their government. This study focused specifically on online contact with government, the use of social media to interact with government and citizen use of open government data.