Based on “extensive user research,” the Federal Communications Commission has launched a beta version of fcc.gov that aims to make the site “more useful and accessible to FCC stakeholders.”
The new site, powered by Zendesk, provides FCC with a full-scale, cloud-based help center and internal support ticketing system with an elegant, simple, flexible and intuitive interface.
Y Combinator posted a list of sectors it’s interested in hearing pitches from in a “request for startups” that includes government-focused ventures.
It took 10 years for the Federal Communications Commission to re-do its first website, and now FCC.gov is set to undergo a second overhaul since it relaunched in 2011.
Federal Communications Commission Chief Information Officer David Bray has outlined a new technology modernization strategy that includes teleworking, cloud-based collaborations, access to open data, an “open source by default” policy and more transparency into agency operations.
Federal Communications Commission Chief Information Officer David Bray participated in our first GitChat, an open Q&A with civic innovators, that leverages GitHub as a discussion platform.
Much like we pooh-poohed Twitter in those early days, GitHub, in its early crawl, is today dismissed simply as a tool for the diehard developer. However, as with any tool with great potential, innovators find new ways to leverage emerging technology to communicate, and government chief information and technology officers can effectively do this with GitHub.
Federal Communications Commission Chief Information Officer David Bray announced Tuesday a new blog, Twitter handle and hashtag in an effort to open up communications on the agency’s technology strategy and operations.