A few months ago, I came up with a plan to understand our city operations and processes on a much more detailed level. After watching Undercover Boss last night on CBS, I thought I would share it with others, so that it might inspire you to do the same (no, Iâ€™m not going undercover).
The City of Manorâ€™s open innovation portal, Manor Labs, has been live for a few months turning ideas into solutions. When talking with other cities, I find that the entire concept of open innovation is a bit misunderstood. It is very easy to put up a voting platform to rate ideas, but what happens afterwards? With Manor Labs, powered by the Spigit open innovation engine, the system is user-driven and self-sufficient. This allows our small agency the ability to process large quantities of ideas with limit staff involvement.
Here’s a breakdown of idea stages and functions.
It seems like today so many agencies are plagued by the expenses of online web development and associated hosting. Manor was no different. Smaller agencies pay thousands of dollars to private companies to developed attractive websites that can be done at a fraction of the cost.
After discussing my frustrations with Luke Fretwell, the founder of GovFresh, he had a solution that would not only work for Manor, but many other cities as well. His idea was to build the entire site on Wordpress, which is an open-source blog publishing application, with full-social media integration. I knew of Wordpress, and had even used it for my personal blog, but have never thought of using it for a government site outside of a traditional blog.
Manor, TX: Local Government Innovation: Guest Dustin Haisler, CIO of Manor, Texas, discusses Manor Labs and local government innovation. Laurel Ruma of O’Reilly Media will also join us at the top of the hour.
Here’s what open government and Gov 2.0 leaders are saying about the new White House Open Government Directive.
Here’s a quick video explaining Manor Labs and our approach to open innovation.
The City of Manor’s open innovation platform, Manor Labs, is featured on the White House’s Open Government Initiative blog (Open Government Laboratories of Democracy).
Innovation is possible even in small cities with very small budgets. I hope that we can work with more cities to innovate new solutions for the public-sector.
Just as the federal government is using online brainstorming with government employees and the public to generate ideas for saving money or going green, state and local governments are also using new technology to tap peopleâ€™s intelligence and expertise. The City of Manor, Texas (pop. 5800) has launched â€œManor Labs,â€ an innovation marketplace for improving city services. A participant can sign up to suggest â€œideas and solutionsâ€ for the police department, the municipal court, and everything in between. Each participantâ€™s suggestion is ranked and rewarded with â€œinnobucks.â€ These points can be redeemed for prizes: a million points wins â€œmayor for the dayâ€ while 400,000 points can be traded for a ride-along with the Chief of Police.
We’re excited to announce Manor 2.0: Live Government Innovation From Small-Town Texas, a City of Manor, TX, and GovFresh collaboration.
Manor 2.0 will document our Gov 2.0 efforts, including our innovation initiative, Manor Labs. Our goal is to share, collaborate and connect with local governments like ours who want to leverage innovative technologies to better serve its citizens.
Tune in to http://manor.govfresh.com and join us on our Gov 2.0 journey.