San Francisco Chief Digital Services Officer Carrie Bishop published an excellent commentary piece that touches on several issues we in the digital government industry don’t talk much about, or at all.
CivicDMV and the Code for America Brigades helped inspire DMV to “unlock” California’s DMV Web Services.
“Find the truth. Tell the truth.” is a core value of the U.S. Digital Service, and Ben Damman uses the mantra to share his sentiments on how it applies to California technology projects, particularly related to the nascent Office of Digital Innovation.
California is officially for looking for its first director of the newly-established Office of Digital Innovation.
California is on the cusp of ushering in a new era of government digital services, one that our elected leaders can finally align, prioritize and execute on, and prove to the people of the Golden State that our representatives are ready to innovate just as other industries here have done.
It’s been a week since I published my thoughts on re-imagining the California Department of Motor Vehicles website. During that time, the issues I had with not receiving my REAL ID were resolved and the process inspired me to think and prototype a little more on the first iteration.
I recently visited my local California Department of Motor Vehicles field office to renew my driver license and, because I scheduled an appointment ahead of time, my experience wasn’t the nightmare it’s traditionally made out to be. However, the designer in me couldn’t help but think about how the entire DMV process could be re-imagined, offline and online.
If government truly wants to transform digital services and effectively serve the public at scale, it must start with how it attracts and retains top technology talent.
California Governor Gavin Newsom has proposed a new Office of Digital Innovation as part of the state’s 2019-20 budget with initial start-up costs of $36.2 million and 50 positions. The proposal also includes an innovation academy and $20 million innovation fund.
The California Department of Technology has published unified design standards and accompanying resources for official state government websites.