Government of Canada Chief Information Officer Alex Benay

‘Government Digital’ with Canada CIO Alex Benay

Alex Benay is the Chief Information Officer Government of Canada and an open and relentless advocate for digital government innovation. He is also the author of the new book, “Government Digital: The Quest to Regain Public Trust,” so we asked him to share his thoughts on the role of the CIO, Canada’s proactive move to technology modernization, and what it means for government to go digital.

Transportation Security Administration TSA Pre✓® Application Program

Inclusive government forms

Governments must take a proactive lead on inclusivity, making all members of the communities they serve feel welcome in their interactions with them. Being mindful of these identity-related form fields, opting out of their use when they are irrelevant, is a critical step towards showing government is for everyone.

California

California issues open source, code reuse policy

The California Department of Technology has set a new standard for state government technology offices, releasing an open source and code reuse policy “to better support cost efficiency, effectiveness, and the public’s experience with government programs.”

Photo: Angie Quirarte

Serving California: Angie Quirarte

Angie Quirarte is a behind-the-scenes hero for the state of California, leading on issues such as public sector workforce recruitment and retention, public data, creating a user-friendly government, improving internal government processes and more.

Source: analytics.usa.gov

Benchmarking U.S. government websites

Earlier this year, the Information Technology and Innovation Foundation published an assessment of federal government websites that includes rankings around page load speeds, mobile friendliness, Domain Name System Security Extensions, Secure Sockets Layer and accessibility.

Charity Wayua

A few ways to fix a government

IBM Research Manager Charity Wayua’s “A few ways to fix a government” talk is an inspirational example of how government (and its partners) can — when tasked with goals and measurable results — leverage user and data analytics research to successfully create better results for those it serves.

10% Happier

‘10% Happier’ government

I’ve listened to several “10% Happier with Dan Harris” podcasts recently, and there are several great ones that feature leaders in politics, law enforcement, corrections, the judiciary and military.

Photo courtesy of Aaron Foley

Telling Detroit’s stories

Aaron Foley is Detroit’s first chief storyteller, appointed by Mayor Mike Duggan in April 2017, to help the city go beyond formalized bureaucratic communications and public relations and share the stories that don’t always get heard.

Photo: Code for America

AgileGovCon 2017

Public service leaders wanting to learn more about agile project management and its specific applications to government can register (free) for AgileGovCon 2017.

Photo: Josh*m

Certifying city innovation

Bloomberg Philanthropies’ What Work Cities initiative announced a new certification program that rewards achievements and provides “a clear path to excellence.”

Nudging residents to better engagement

“Behavioral Insights for Cities” offers anecdotes into how governments can improve constituent engagement by implementing smarter messaging and design into print collateral, email, texts and online interactions.

Source: Wired

Obama ‘Wired’

President Obama served as guest editor for the November issue of Wired, and the entire print issue is worth investing in. Here are articles that might be of interest to those of you focused more on the civic and government technology fronts.