Photo: General Services Administration Office of Communications

Backpacks, bean bags and blue jeans: My take on ‘tech titans,’ 18F and USDS

Apparently, in 2021, there are people who still refuse to recognize the holistic, energetic and sustainable impact 18F and the U.S. Digital Services has — and continues to have — on keeping the federal government digital services industry and profession relevant and attractive to highly-qualified designers, developers, product and project managers and anyone generally interested in well-functioning U.S. Government technology.

Working in Public: The Making and Maintenance of Open Source Software

Working in public

Nadia Eghbal’s “Working in Public: The Making and Maintenance of Open Source Software” is a deep and intellectual dive into the nuances of open source, yet still an excellent resource for government officials to both understand its role and importance in building civic technology, but is also relatable in many ways to the concepts of public service and public goods.

Photo: GOV.UK

Roadmapping government websites

What’s great about about the public roadmap, particularly for large government institutions, is that they show there is a plan, but they are also a powerful demonstration of civic openness.

Distributed teams

Free webinar: ‘Quickly Shifting to Distributed Teams in Government’

To support government teams quickly shifting to distributed work during the COVID-19 pandemic, CivicActions will host a free webinar — repeated daily the week of March 16 — to share best practices and answer questions from the government community at large. Topics to be covered include operations, communications, security and productivity in a distributed work environment.

GitHub

GitHub opens up about its relationship with ICE

In a post on the GitHub blog, CEO Nat Friedman publicly addressed the company’s business relationship with U.S. Immigration & Customs Enforcement, its opinion on the current administration’s immigration policy and “the principles by which we make decisions in these areas.”

Government as a Platform

A playbook for government as a platform

There seems to be a playbook for all things digital government, and now there’s the “Government as a Platform Playbook” that provides deeper insight into the wonky word technologists often use to describe a more exponential approach to government service delivery.

The Great Hack

Democracy and ‘The Great Hack’

The new Netflix documentary, The Great Hack, is an eye-opening account of how voter and social media profile data, particularly from Facebook, combined with a sophisticated, incendiary digital media campaign, can undermine democracy, as we saw happen with Brexit and the 2016 presidential campaign.

Washington's Inauguration, 1789 (Photo: Architect of the Capitol)

Find the truth. Tell the truth.

“Find the truth. Tell the truth.” is a core value of the U.S. Digital Service, and Ben Damman uses the mantra to share his sentiments on how it applies to California technology projects, particularly related to the nascent Office of Digital Innovation.

Screenshot of Code.gov

Code.gov gets a U.S. Web Design System refresh

Code.gov — the platform that makes it easier to find open source code developed by the U.S. Government — announced updates that includes aesthetics aligned with the U.S. Web Design System and better adherence to accessibility standards.

Policy Innovation Exchange – Argentina and the UK (Photo: UK Government)

Government open innovation labs

The United Kingdom and Argentina governments are working on what they call the Policy Innovation Exchange that creates the potential for a much-needed, broad-scale government-to-government open collaboration organization that addresses common issues each — and others — have.

The strategy is delivery

Digital government transformation at scale

While several books have contributed to the knowledge share of the digital government narrative, few have effectively addressed transformation holistically from firsthand experience, and Digital Transformation at Scale: Why the Strategy Is Delivery does just this.

Code California

Golden State dot-gov

California is on the cusp of ushering in a new era of government digital services, one that our elected leaders can finally align, prioritize and execute on, and prove to the people of the Golden State that our representatives are ready to innovate just as other industries here have done.

Tertiary page

Part 2: Re-imagining the California DMV website

It’s been a week since I published my thoughts on re-imagining the California Department of Motor Vehicles website. During that time, the issues I had with not receiving my REAL ID were resolved and the process inspired me to think and prototype a little more on the first iteration.

Re-imaging the California DMV website

Re-imagining the California DMV website

I recently visited my local California Department of Motor Vehicles field office to renew my driver license and, because I scheduled an appointment ahead of time, my experience wasn’t the nightmare it’s traditionally made out to be. However, the designer in me couldn’t help but think about how the entire DMV process could be re-imagined, offline and online.