Design thinking in the intelligence community

The NavalX Centers for Adaptive Warfighting hosted a discussion on design thinking with Office of the Director of National Intelligence Director of Lateral Innovation Katherine Tobin. Tobin shared her design thinking journey and how ODNI incorporates it into its work.

Screenshot of Code.gov

Code.gov gets a U.S. Web Design System refresh

Code.gov — the platform that makes it easier to find open source code developed by the U.S. Government — announced updates that includes aesthetics aligned with the U.S. Web Design System and better adherence to accessibility standards.

Tertiary page

Part 2: Re-imagining the California DMV website

It’s been a week since I published my thoughts on re-imagining the California Department of Motor Vehicles website. During that time, the issues I had with not receiving my REAL ID were resolved and the process inspired me to think and prototype a little more on the first iteration.

Re-imaging the California DMV website

Re-imagining the California DMV website

I recently visited my local California Department of Motor Vehicles field office to renew my driver license and, because I scheduled an appointment ahead of time, my experience wasn’t the nightmare it’s traditionally made out to be. However, the designer in me couldn’t help but think about how the entire DMV process could be re-imagined, offline and online.

Government Issue: Comics for the People, 1940s-2000s

Government comics

For public communications and engagement enthusiasts, Government Issue is a great coffee table book and perhaps point of inspiration for government leaders to re-think how to better communicate with constituents.