The U.S. Department of Veterans Affairs published what it says is the government’s first-ever employee experience journey map.
Ethan Marcotte and Karen McGrane have been on a roll lately featuring federal government design leaders on their Responsive Web Design Podcast.
The beta period has eliminated the fear associated with the a big launch. Knowing that beta is the beginning of a collaborative process eases that fear and creates a feedback culture that is much-needed in digital government innovation.
The U.S. Department of Veterans Affairs released a beta version of Vets.gov, and it’s the future of federal government digital development.
Much like we pooh-poohed Twitter in those early days, GitHub, in its early crawl, is today dismissed simply as a tool for the diehard developer. However, as with any tool with great potential, innovators find new ways to leverage emerging technology to communicate, and government chief information and technology officers can effectively do this with GitHub.
Ahead is a case of recent government contracting fraud along with the solutions that will soon be implemented in order to keep it from happening again.
President Obama’s Cabinet taped ‘Year One’ videos to highlight their respective department or agency’s 2009 accomplishments and or goals for the next year.
What do you think? Which are most informative? Authentic? Is this an effective way to familiarize citizens to public servants and put a face on government?
Local governments and federal agencies are leveraging crowdsourcing feedback tools such as UserVoice to gauge citizen feedback. Here are 6 examples.
What other agencies are doing the same?