The Center for Plain Language published its 2020 federal website plain language report card.
Canadian Digital Service design research team members Martha Edwards and Anne-Marie Mulumba share great insights into how people in government are making their research more inclusive.
The U.S. Department of Veterans Affairs published what it says is the government’s first-ever employee experience journey map.
The NavalX Centers for Adaptive Warfighting hosted a discussion on design thinking with Office of the Director of National Intelligence Director of Lateral Innovation Katherine Tobin. Tobin shared her design thinking journey and how ODNI incorporates it into its work.
The U.S. General Services Administration published an Evaluation and Buying Guide to “help federal agencies seeking Human-Centered Design (HCD) services to improve Customer Experience (CX).”
Effective use of personas must be taken seriously when designing truly inclusive public services.
Ethan Marcotte and Karen McGrane have been on a roll lately featuring federal government design leaders on their Responsive Web Design Podcast.
The U.S. Department of Veterans Affairs released a beta version of Vets.gov, and it’s the future of federal government digital development.
The U.S. Digital Service has soft-launched new U.S. Web Design Standards to “create consistency and beautiful user experiences across U.S. federal government websites.”
The White House continues to roll out a better mobile experience with a newly-designed White House blog.
I’m a huge fan of government re-branding to modernize away from the antiquated look of the traditional seal, mostly because I believe it can play a huge role in citizen sentiment and how employees see themselves and their roles as public servants.
The new site, located at alpha.phila.gov, is powered by WordPress with a custom theme that hopefully the city will open source at some point in the future.
Vocativ published its 2014 Livability Index of the 35 best cities for people 35 and under, and the best part of it is the montage of city icons they created for the piece.
After several years of talking about and conceptualizing, and months of development, I’m proud to formally (and finally) release GovPress, a simple, elegant WordPress theme for government.
Meet Streetmix creator and Code for America fellow Lou Huang.