Good Services

Good government services

In their new book “Good Services: How to design services that work,” former UK Government Design Director Lou Downe offers the public sector an invaluable playbook to delivering government services that are in inclusive and intentional.

The strategy is delivery

Digital government transformation at scale

While several books have contributed to the knowledge share of the digital government narrative, few have effectively addressed transformation holistically from firsthand experience, and Digital Transformation at Scale: Why the Strategy Is Delivery does just this.

Click Here to Kill Everybody: Security and Survival in a Hyper-connected World

The security book everyone in government must read in 2019

If we’re ever going to get security right, technologists must embrace the need for policy and government leaders must do the same with technology, which is why Bruce Schneier’s Click Here to Kill Everybody: Security and Survival in a Hyper-connected World is the 2019 must-read book for every government leader, elected and administrative.

Government of Canada Chief Information Officer Alex Benay

‘Government Digital’ with Canada CIO Alex Benay

Alex Benay is the Chief Information Officer Government of Canada and an open and relentless advocate for digital government innovation. He is also the author of the new book, “Government Digital: The Quest to Regain Public Trust,” so we asked him to share his thoughts on the role of the CIO, Canada’s proactive move to technology modernization, and what it means for government to go digital.

Photo: USAID Afghanistan

How government can enable peace through entrepreneurship

In “Peace Through Entrepreneurship: Investing in a Startup Culture for Security and Development,” former State Department staffer Steven Koltai makes the case that world peace can best be achieved through nonmilitary means, especially entrepreneurship that leads to global job creation.

Government Issue: Comics for the People, 1940s-2000s

Government comics

For public communications and engagement enthusiasts, Government Issue is a great coffee table book and perhaps point of inspiration for government leaders to re-think how to better communicate with constituents.

Photo: ResistFromDay1

‘You’re More Powerful Than You Think’

Whether you’re an agitated activist frustrated with the current state of politics, a civic hacker, government technology entrepreneur or public servant trying change the foundations of democracy from inside or out, “You’re More Powerful Than You Think” is an accessible guide for helping us all rethink what it means to have power and how to obtain it.

Photo: U.S. Marine Corps

‘Smarter Faster Better’ government

I finished reading Charles Duhigg’s latest book, “Smarter Faster Better: The Secrets of Being Productive in Life and Business,” and in it are two great government-related anecdotes around motivation and agile thinking.