Effective use of personas must be taken seriously when designing truly inclusive public services.
The California Department of Technology has set a new standard for state government technology offices, releasing an open source and code reuse policy “to better support cost efficiency, effectiveness, and the public’s experience with government programs.”
Tear It Down is local government’s S-Town.
It’s now time for public leaders to familiarize themselves with Facebook’s government terms and conditions and learn more about — and appreciate — data governance issues, starting with General Data Protection Regulation.
Angie Quirarte is a behind-the-scenes hero for the state of California, leading on issues such as public sector workforce recruitment and retention, public data, creating a user-friendly government, improving internal government processes and more.
In “Peace Through Entrepreneurship: Investing in a Startup Culture for Security and Development,” former State Department staffer Steven Koltai makes the case that world peace can best be achieved through nonmilitary means, especially entrepreneurship that leads to global job creation.
Earlier this year, the Information Technology and Innovation Foundation published an assessment of federal government websites that includes rankings around page load speeds, mobile friendliness, Domain Name System Security Extensions, Secure Sockets Layer and accessibility.
IBM Research Manager Charity Wayua’s “A few ways to fix a government” talk is an inspirational example of how government (and its partners) can — when tasked with goals and measurable results — leverage user and data analytics research to successfully create better results for those it serves.
I’ve listened to several “10% Happier with Dan Harris” podcasts recently, and there are several great ones that feature leaders in politics, law enforcement, corrections, the judiciary and military.
Aaron Foley is Detroit’s first chief storyteller, appointed by Mayor Mike Duggan in April 2017, to help the city go beyond formalized bureaucratic communications and public relations and share the stories that don’t always get heard.
The episodes focus on a single topic or institution — such as gerrymandering, lobbying, nuclear codes, National Secretary Council, Department of State — and interviews an expert with each lasting about 15 minutes.
For public communications and engagement enthusiasts, Government Issue is a great coffee table book and perhaps point of inspiration for government leaders to re-think how to better communicate with constituents.
San Luis Obispo Mayor Heidi Harmon has an inspiring interview with the The California Report on her personal style, what it re-enforces and the sense of empowerment it gives her.
The newly-formed Government Blockchain Association is a 501(c)(6) nonprofit corporation that wants to create relationships “between and among technologists, public policy makers, application specialists and those who simply need to understand the new and emerging digital currencies that will change the world.”
For those passionate about cultivating a more sustainable, open source oriented open data community, the first DKAN Open Data Summit is scheduled for August 1, 2017, in Washington, D.C.
Earlier this year, CityGrows co-founder Catherine Geanuracos proposed values for government technology, and its a great foundation for those serving government or the public to adopt.
The General Services Administration will host an in-person U.S. Federal Blockchain Forum meeting on July 18 in Washington, D.C., as part of an effort to facilitate virtual currency adoption within the federal government.
Regardless of whether you’re interested in the business of war, there’s enough references to government purchasing to make it fully entertaining for those of you who are proud procurement enthusiasts.
Whether you’re an agitated activist frustrated with the current state of politics, a civic hacker, government technology entrepreneur or public servant trying change the foundations of democracy from inside or out, “You’re More Powerful Than You Think” is an accessible guide for helping us all rethink what it means to have power and how to obtain it.
Azavea Product Specialist Patrick Han and Product Manager Stephanie Thome share how Cicero’s District Match app makes it easy for nonprofits to mobilize their constituents to contact their elected officials.
Public service leaders wanting to learn more about agile project management and its specific applications to government can register (free) for AgileGovCon 2017.
e.Republic published a best practices guide to procuring software-as-a-service, and the conclusion is a must-read for anyone in government responsible for technology purchases.
e.Republic has published a series of graphs that provide an overview of the state and local government market, and it’s a great reference for investors and entrepreneurs trying to better understand the business potential.
Bloomberg Philanthropies’ What Work Cities initiative announced a new certification program that rewards achievements and provides “a clear path to excellence.”
With the help of GSA and the brand power of USA, the opportunity to truly scale impact is endless.
San Francisco is looking for a chief information officer.
Voterheads lets anyone keep track of any council meeting, down to the specific topic. CEO Karl McCollester shares how they’re making this possible.
18F has developed a framework for how it helps agencies with digital transformation efforts and has created a deck that offers a blueprint for others looking to do this on their own.
The U.S. Department of Defense’s Defense Innovation Advisory Board approved 11 recommendations “aimed at keeping the Defense Department on the cutting edge in technology, culture, operations and processes.”
I finished reading Charles Duhigg’s latest book, “Smarter Faster Better: The Secrets of Being Productive in Life and Business,” and in it are two great government-related anecdotes around motivation and agile thinking.
Government Technology and e.Republic Labs announced the 2017 GovTech100, “a listing of the leading 100 companies focused on government as a customer, having developed an innovative or disruptive offering to improve or transform government, or having created new models for delivering services.”
Reinvent will host Code for America Founder Jen Pahlka and O’Reilly Media Founder Tim O’Reilly on January 19 in San Francisco in a discussion on how civic-minded technologists should approach the ongoing reinvention of government in the Trump era.
The General Services Administration has issued a request for information related to the federal government’s use of software-as-a-service.
Neighborly CEO Jase Wilson is an inspiring entrepreneur working to change how public projects are funded.
Civic hacker icon Mark Headd has written a book to help government officials best engage with community technologists.
Danielle Winterhalter, SpeakEasy co-founder and director of strategic partnerships, shares how they’re addressing a fundamental aspect of lowering the barrier to entry, especially when it comes to political (snail) mail, which is still more relevant than you might think.
The U.S. Government Accountability Office released a status report on federal government technology reform progress, and it’s an insightful read more than anything on the the lack of synchronization between agencies and GAO.
Earlier this year, 18F released a preliminary report on “what makes modern digital practices ‘stick’ within a government entity.”
“Behavioral Insights for Cities” offers anecdotes into how governments can improve constituent engagement by implementing smarter messaging and design into print collateral, email, texts and online interactions.
President Obama served as guest editor for the November issue of Wired, and the entire print issue is worth investing in. Here are articles that might be of interest to those of you focused more on the civic and government technology fronts.
Open Gov’s CEO Zac Bookman shares how OpenGov the company’s new open data solution will impact public administration – including how governments engage with citizens such as civic developers.
Having access to timely and comprehensive election data is fundamental to democracy.
Make sure you’re registered to vote.
Adding to the increased interest in investment opportunities around civic and government technology, a new venture fund, Ekistic Ventures, launched with the intent of “building a portfolio of companies that will solve critical urban problems.”
Crisis has a history of dictating government technology disruption. But innovators don’t wait for crises.
Bay Area cities San Francisco, Oakland, West Sacramento and San Leandro teamed with startups this year as part of the Startup in Residence program to “explore ways to use technology to make government more accountable, efficient and responsive.”
U.S. Defense Secretary Ash Carter announced the DOD will open its third technology innovation “outpost” in Austin, expanding the reach of the Defense Innovation Unit Experimental that serves as a “bridge between those in the U.S. military executing on some of our nation’s toughest security challenges and companies operating at the cutting edge of technology.”
I finished Bill Eggers latest book, “Delivering on Digital: The Innovators and Technologies That Are Transforming Government,” and highly recommend to public sector technology practitioners, especially governments who don’t have the resources to contract with a high-end consulting firm to build out a holistic strategy on their own.
The Defense Information Systems Agency has released a series of videos and request for information for the National Background Investigation System, created in the wake of security incidents that lead to data breaches of millions of federal government employees and contractors.
U.S. Government Accountability Office announced it will create a Center for Advanced Analytics to bring a more data-driven approach into its work.