Chicago and Open 311 (VIDEO) October 4, 2012 By Luke Fretwell Great video from the Chicago mayor’s office on their Open 311 deployment. (Thanks Tim Wisniewski) About Luke Fretwell Luke Fretwell is the founder of GovFresh, co-founder/CEO of ProudCity and co-host of the podcast, The Government We Need. Connect with him on Twitter and LinkedIn or email at luke@govfresh.com.