San Francisco has published a request for proposal to integrate Open311 with the city’s CRM software, Langan. Bid submissions are due February 3.
There’s been a great deal of discussion lately around the topic of government innovation, especially here in San Francisco, with the appointment of a new chief innovation officer, a new “civic accelerator,” a new venture with a consortium of Bay Area technology companies and a new technology and innovation task force led by SF Mayor Ed Lee.
Hacking Democracy, released in 2007, documents the improprieties and lack of security around proprietary voting software vendor Diebold Elections Systems.
The Public Technology Institute released its list of “What’s Out and What’s In?” technology predictions for 2012 based on interviews with local government IT executives and vendors who service city and county governments.
Government Technology reports that Los Angeles is beta testing a new website, the first major redesign in 14 years, but a cursory review of the homepage leaves me wondering why the city spent $100,000 on a usability expert to get essentially the same site it’s had since 1998.
The San Francisco Chronicle reports that Jay Nath has been appointed Chief Innovation Officer for the City and County of San Francisco.
Civic Commons Director Nick Grossman and 2011 Code for America Fellow Jeremy Canfield give an overview of the new Civic Commons Marketplace, a repository and apps showcase for open source civic and government development projects.
Pittsburgh Mayor Luke Ravenstahl announced the city has successfully transitioned its email service from Microsoft Exchange to Google Apps for Government. According to the announcement, the city will save an estimated 25 percent in email support costs.
“Adopting Google Apps aligns with our goals to utilize the best, most innovative technology in order to modernize our government, cut costs and improve operational efficiencies,” Ravenstahl said. “We’re very excited about this new service and I’m very proud of all of our employees for adopting it so swiftly.”
(HT Sid Burgess)
2012 is shaping up to be the “Year of the Civic Startup.”
The Kansas City Star reports e-gov services provider NIC won a $30-$35 million contract from the Texas Department of Public Safety.