Oklahoma City will play host to the Gov 2.0a Conference, May 6-7. Participating Oklahoma public officials include Lieutenant Governor Jari Askins, CIO Alex Pettit, State Representatives Ryan Kiesel and Jason Murphey, OK.Gov manager Mark Mitchell and Oklahoma City Creative Director Zach Nash. City of Manor, TX, CIO Dustin Haisler will also present, as will other industry-related executives.
311 is an abbreviated dialing designation set up for use by municipal governments in both the U.S. and Canada. Dialing 311 in communities where it is implemented will typically direct a caller to a call center where an operator will provide information in response to a question, or open a service ticket in response to report of an issue. The difference between 311 and other abbreviated dialing designations (like 911) can be summed up by a promotional slogan for the service used in the City of Los Angeles: â€œBurning building? Call 911. Burning question? Call 311.â€
Mark Drapeau, Director of Innovative Social Engagement, Microsoft, says the future is mobile, but government is stuck in the past.
I’m all for public-private collaboration.
GSA’s Office of Citizen Services is one of my favorite ideas for a government agency and inter-agency service. The work it does is fantastic, and its leadership is exceptional.
I’m also a big fan of GovLoop and have a great relationship with founder Steve Ressler. Steve has been gracious enough to feature me as a ‘GovLoop Member of the Week,’ and I regularly try to post updates on what’s happening over there.
Having said that, I’m wary of GSA’s implied endorsement of GovLoop, notably on it’s Resources page (Figure A) and in its recent ‘Government by Collaboration’ newsletter (Figure B) that includes an article by GovLoop with the headline ‘GovLoop’s “Extraordinary Collection of Talent.”‘
We’re taking a poll on what dates work best for you on our manor.govfresh event.
Iâ€™m defending the iPad. Not because Iâ€™m an Apple fanboy. Not because Iâ€™m going to buy one. But because I think thereâ€™s potential to positively change the personal computing experience in a way that helps government sleep better at night. Iâ€™m not talking about the iPad itself, but what the App store can become via the iPad.
In 1980, the Paperwork Reduction Act was established in part to “improve the quality and use of Federal information to strengthen decisionmaking, accountability, and openness in Government and society.”
What if we implemented the Website Reduction Act (WRA) of 2010 to accomplish the same objectives? Not only would this significantly improve the quality and use of online Federal information, but it would save millions (billions maybe) of dollars in taxpayer money. The human and capital resources used to manage under-performing, unnecessary Websites would be re-allocated to other .gov Web properties and made more robust.
Mark Drapeau, Director of Innovative Social Engagement, Microsoft, discusses Web 2.0 companies’ ownership of data, government’s use of these tools and related issues around this use.
During Transparency Camp a few weeks ago, I sat down with Red Hat Chief Architect Gunnar Hellekson and asked him the following questions around open source in government.
I love the Open Government Memo, I think it represents some of the most thoughtful and seminal policy strategy Iâ€™ve seen in 20 years in government. I don’t know who actually wrote it for the President, but I think that person should get a medal. And whoever reads it and doesnâ€™t find inspiration for technology’s potential role towards advancing the ideals of our democracy is simply missing out.