Oakland launches 311 app powered by SeeClickFix
0Oakland, Ca. is the latest major U.S. city to launch a 311 application that allows citizens to report issues directly to government from their smartphones
Oakland, Ca. is the latest major U.S. city to launch a 311 application that allows citizens to report issues directly to government from their smartphones
Honolulu launched a new 311 application, Honolulu 311, now available on iPhone, Android, Windows Mobile and Blackberry. The service was developed by CitySourced
San Francisco has published a request for proposal to integrate Open311 with the city’s CRM software, Langan. Bid submissions are due February
There’s been a great deal of discussion lately around the topic of government innovation, especially here in San Francisco, with the appointment of a new chief innovation officer, a new “civic accelerator,” a new venture with a consortium of Bay Area technology companies and a new technology and innovation task force led by SF Mayor Ed Lee
Government Technology reports that Los Angeles is beta testing a new website, the first major redesign in 14 years, but a cursory review of the homepage leaves me wondering why the city spent $100,000 on a usability expert to get essentially the same site it’s had since
Pittsburgh Mayor Luke Ravenstahl announced the city has successfully transitioned its email service from Microsoft Exchange to Google Apps for Government. According to the announcement, the city will save an estimated 25 percent in email support costs. “Adopting Google Apps
The Kansas City Star reports e-gov services provider NIC won a $30-$35 million contract from the Texas Department of Public Safety
Temple University Director of the Center for Design+Innovation Youngjin Yoo has an excellent “A city as a computing platform” talk from TEDxPhilly held November 8,
The time of year-end reviews and top 10 lists is now upon us, so I’m compiling the details of a watershed year for open data and civic hacking in two cities where I’ve seen huge leaps made in 2011 – Philadelphia and Baltimore
New York City was honored as the ‘City of the Year’ in our 2011 GovFresh Awards. We asked NYC Chief Digital Officer Rachel Sterne to summarize the work done in 2011, what made it happen, and share what’s to come in
Fresh off off getting recognized as ‘Public Servant of the Year’ in our 2011 GovFresh Awards, we asked the City of Austin’s Matthew Esquibel, Programmer Analyst Supervisor for Internet/Intranet Web Design in the Office of Communications & Technology Management, to share more about his work
San Francisco Director of Innovation Jay Nath’s TEDxSoMa talk from earlier this year
Here are five visualizations from the new Cook County (IL) open data catalog
Gov 2.0 Radio hosts Adriel Hampton and Allison Hornery talked with Cook County Deputy Director of New Media Sebastian James about the launch of Data.cookcountyil.gov
NIC Inc. announced Tuesday it was awarded a 10-year contract to develop and maintain Oregon’s official website, oregon.gov
New York City Mayor Mike Bloomberg has a blog post on how cities are collaborating to better leverage data analytics and maximize taxpayer return on investment. The post cites examples from major American cities and how they’ve leveraged data, especially 311 logs, to realize efficiencies
O’Reilly Media’s Alex Howard interviewed San Francisco Mayor Ed Lee this week at the Web 2.0 Summit in San Francisco. Lee discusses open source, open data, apps, mobile and bridging the digital divide
San Francisco has led the nation with Gov 2.0 innovations, like Twitter311 – connecting the City’s 311 Call Center to Twitter — allowing residents to contact the City about potholes, graffiti and interact with government in real time with a tweet, DataSF.org – the City’s one stop shop for government data that has empowered developers to create incredible apps that bring city data to life, and Open311 the first national API in government
During last week’s Code for America 2011 Summit, I sat down with Chicago Chief Technology Officer John Tolva and asked him about his current IT initiatives, challenges and lessons learned
New York City Chief Digital Officer Rachel Sterne’s Strata New York 2011 presentation is a great overview of the city’s open government work