The U.S. Department of Transportation is officially nowhere to be found in social media circles, but DOT Secretary Ray LaHood is everywhere, including Facebook, Twitter and Flickr.
How is it possible, in the 21st century, that I can Skype with friends in China, keep up with my friends across the country via Facebook and exchange messages with the CEO of a startup I admire on Twitter, but yet when I try to communicate with my members of Congress, it seems like everything I do is swallowed up by the black abyss?
Get Satisfaction CEO Wendy Lea shares her advice on how government can leverage Web 2.0 tools to better connect with citizens.
Facebook Public Policy Director Tim Sparapani discusses privacy and free speech issues affecting his company and opening a Washington DC public policy office on C-SPAN’s Communicators.
The Salt Lake Valley Health Department produced a A Year in Gov 2.0: Our Social Media Quest video highlighting its social media and communications activity over 2009, including efforts around H1N1 public outreach.
Secretary of Defense Robert Gates and the Joint Chiefs of Staff Admiral Mullen discuss the impact of social media on democratic freedom and how military can leverage it.
Great video of how the Salt Lake Valley Health Department uses social media tools like Twitter and Facebook to communicate H1N1 information to citizens and media.