civictech

Defining civic tech

Over the past few days, I’ve been thinking about Omidyar Network’s recent report, “Engines of Change,” and the need to better label and define the movement happening around civics and government with respect to technology.

Engines of Change

Omidyar releases civic tech report, specific calls to action

Omidyar Network has released “Engines of Change,” a report on the state of civic technology in the context of 21st century social movements that includes specific calls to action for organizations, governments, cities, practitioners, startups and investors that can help grow and sustain its impact.

West Carrollton BETA

Beta government

The beta period has eliminated the fear associated with the a big launch. Knowing that beta is the beginning of a collaborative process eases that fear and creates a feedback culture that is much-needed in digital government innovation.

Top 3 trends in modern constituent services

The end of the year is a great time to look back and reflect. All aspects of our digital society change at a faster pace every year and how local governments serve their municipalities is no exception. Let’s take a look at three major trends in modern constituent services.

Photo: White House/Pete Souza

Thank you

Every day I get to engage with entrepreneurs, public sector innovators and journalists on re-imagining and re-energizing how government works, what it means to be “civic,” and this year has been an incredible one for many friends and colleagues.

Flag of Wales

Why local government must go digital

The Welsh Government released a report of its findings on how local government in Wales can better leverage digital technologies and realize significant savings while still providing quality, scalable citizen services.

Source: Cloud.gov

Why Cloud.gov is a big deal

Enabling internal government tech shops to quickly stand up applications in a secure testing environment is fundamental to quick prototyping, and 18F’s new Cloud.gov is a major step in realizing ultimate IT flexibility.

Jake Brewer speaking at PDF 2014. (Photo: Personal Democracy Media)

Thank you, Jake

There have been countless, beautiful anecdotes on Jake’s compassion, humility and contributions, and there’s nothing I can add that would do justice to honor the influence he’s had on me other than to say, Jake, I miss you so much, and you will be with me always as I try to live up to the standards you set for those of us still here.

Tennessee

Tennessee’s new logo

There is a lot of shortsighted chatter around the state of Tennessee’s new branding efforts and, while I don’t have a strong opinion on the logo aesthetics, which has received criticism for its $46,000 price tag, it’s important to commend the holistic approach to uniformity and why this will benefit residents (and taxpayers) in the future.

Santa Monica Pier (Photo: Maëlick)

Gauging civic wellbeing

There’s been much emphasis on the smart city, using data to analyze efficiency and manage sensory understanding of infrastructure, but we continue to see an evolution of emotional intelligence coming from government, from Louisville’s Compassionate City Campaign to San Francisco’s emphasis on delight and now Santa Monica’s The Wellbeing Project, an index that takes into account health, place, community, learning and economic opportunity.

18F

Let’s give 18F some space

The questions and criticisms posed in MeriTalk CEO Steve O’Keeffe’s”WT18F?” blog post perfectly highlights the staid sentiments of yesterday’s approach to government technology — one that is comfortable with the status quo, unwilling to embrace change and quick to critique a much-needed experiment before it can properly get off the ground.

SeeClickFix

SeeClickFix raises $1.4 million to grow its 311 platform

SeeClickFix announced today it raised an additional $1.4 million in investment to expand its 311 offering aimed at making it easier for city residents to report non-emergency issues and allow governments to quickly respond and resolve these in an open and public manner.