311

Oakland launches 311 app powered by SeeClickFix

Oakland, Ca. is the latest major U.S. city to launch a 311 application that allows citizens to report issues directly to government from their smartphones.

Honolulu launches 311 app

Honolulu launched a new 311 application, Honolulu 311, now available on iPhone, Android, Windows Mobile and Blackberry. The service was developed by CitySourced.

San Francisco posts Open311 RFP

San Francisco has published a request for proposal to integrate Open311 with the city’s CRM software, Langan. Bid submissions are due February 3.

Citizen reporting platform CitySourced gets $1.33 million in funding

Location-based mobile reporting platform CitySourced announced it has raised $1.33 million in Series A financing.

2011 GovFresh Awards entries and voting now open

Every day, tech-minded citizens across the country are doing good by their communities, literally geeking out about how they can help re-define the relationship government has with its citizens, using technology as a democratic tool to empower both.

Bloomberg: How cities can ‘Moneyball’ government

New York City Mayor Mike Bloomberg has a blog post on how cities are collaborating to better leverage data analytics and maximize taxpayer return on investment. The post cites examples from major American cities and how they’ve leveraged data, especially 311 logs, to realize efficiencies.

13 ways citizen developers are coding a better America

Code for America has published videos of CfA Fellows demoing their apps during the Code for America Summit held October 13-14 in San Francisco.

Citizen 2.0 white paper highlights 17 examples of government social media innovation

Switzerland-based RedCut has released Citizen 2.0, a white paper of case studies that include 17 examples of social media and government innovation. We asked CEO Hadi Barkat to share his methodology and what he learned.

How open government is changing NYC

New York City Chief Digital Officer Rachel Sterne’s Strata New York 2011 presentation is a great overview of the city’s open government work.

Is AOL-Huffington Post making a gov 2.0 play?

Huffington Post Media Group, owned by AOL, announced it has purchased civic platform Localocracy for “under $1 million,” according to AllThingsD.

The 411 on the 311: Q&A with Commons founder Suzanne Kirkpatrick

We asked new 311 iPhone app Commons co-founder Suzanne Kirkpatrick to share her thoughts on the new venture, 311 and trends in open government and Gov 2.0.

New mobile app Commons gets creative with 311

TechPresident’s Becky Kazansky has a great overview of Commons, a new 311 iPhone app that makes use of gaming and social features to better engage citizens.

Blockboard puts the whole neighborhood in your hands

Blockboard is the latest start-up building a location-based mobile application that aims to give you a hyperlocal view into everything happening in your neighborhood.

Code for America ‘Labs Day’ Fridays tackle small government tech projects to help make a big difference

Just received the latest Code for America newsletter and wanted to share info about its ‘Lab Day’ program that happens every Friday in its San Francisco offices.

SeeClickFix gets $1.5M investment from Omidyar Network, O’Reilly AlphaTech Ventures

Citizen reporting platform start-up SeeClickFix announced last week it has raised equity investment from Omidyar Network and O’Reilly AlphaTech Ventures. According to the Wall Street Journal total investment was $1.5M.

Politicians are more powerful when they control public data

Steven Johnson, author of Where Good Ideas Come From, has a fantastic article in Wired about 311 in New York City (What a Hundred Million Calls to 311 Reveal About New York). Jason Kottke references the post and shares a point his friend makes that I’ve never really thought about.

Fresh wrap: sf.govfresh

Public servants, developers and entrepreneurs gathered together to discuss and learn about the civic value of open data and how the City of San Francisco and private citizens are leveraging this opportunity at sf.govfresh, Sept. 1, at Adobe Systems’ San Francisco offices. Speakers included San Francisco Chief Information Officer Chris Vein, Mom Maps Founder & CEO Jill Seman, San Francisco Department of Technology Director of Innovation Jay Nath, Stamen Partner Michal Migurski, Routesy Founder Steven Peterson and SF Environment Internet Communications Coordinator Lawrence Grodeska.

YourGOV iPhone app gets the 311, helps citizens report non-emergency issues

YourGov is a free 311 iPhone app from Cartegraph that helps citizens easily forward their observations and concerns to local governments. YourGOV users can submit issues — such as such as potholes, fallen trees, vandalism, and street light outages — complete with location, unique details, and photos. Once submitted, YourGOV will automatically deliver requests to the appropriate participating government agency.

Gov 2.0 Radio: Engaging app developers with government data

A discussion with Mark Headd, an app developer and former govie, about civic apps. Headd explains Open311 and accessing government services and lowering costs using Twitter, and gives ideas on how to engage developers around government civic apps contests.

Building an Open311 application

Earlier this year, I had an idea to build a Twitter application that would allow a citizen to start a 311 service request with their city.

At the time, there was no way to build such an application as no municipality had yet adopted a 311 API that would support it (although the District of Columbia did have a 311 API in place, it did not – at the time – support the type of application I envisioned).

That changed recently, when San Francisco announced the deployment of their Open311 API. I quickly requested an API key and began trying to turn my idea into reality.

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