The U.S. Department of Transportation is officially nowhere to be found in social media circles, but DOT Secretary Ray LaHood is everywhere, including Facebook, Twitter and Flickr.
How is it possible, in the 21st century, that I can Skype with friends in China, keep up with my friends across the country via Facebook and exchange messages with the CEO of a startup I admire on Twitter, but yet when I try to communicate with my members of Congress, it seems like everything I do is swallowed up by the black abyss?
Get Satisfaction CEO Wendy Lea shares her advice on how government can leverage Web 2.0 tools to better connect with citizens.
Google announced the launch of YouTube for Government with a simple landing page and playlist of examples of how elected officials and government is using its video platform.
The city council of St. Charles, Missouri has launched Discover St. Charles, a YouTube channel that delivers department updates to citizens using short video clips.
The Salt Lake Valley Health Department produced a A Year in Gov 2.0: Our Social Media Quest video highlighting its social media and communications activity over 2009, including efforts around H1N1 public outreach.
