I didn’t pay attention to the process, so I’m not familiar with questions the crowd may have requested, but didn’t get an answer on. I’m always wary of user comments on YouTube, but here’s a select few from the interview post and the Citizentube behind the scenes post that stand out.

Do you agree? Disagree?

i was hoping this would show the team choosing to ignore some of the most requested questions, but then i recalled that this is in fact censortube

When will you post the video about how you censored the most popular questions?

If the aim was to ask the president America’s top voted questions, then you should have asked about hemp prohibition.
Marijuana legalization comprised 2 of the top 5 or 6 questions in every category and were all censored into ‘Other’ .
If CitizenTube represents the people or has any journalistic integrity you will address this promptly.

Interview:

Behind the scenes clip from YouTube:

Why is Drupal important to the the Federal government? That is the main topic I will cover in a 3-part series here on GovFresh. I’ll start with some high-profile examples of who is using Drupal effectively in government and why Drupal is a great fit for what these sites are trying to achieve. My second post will focus on the unique aspects of providing web content management for government that are relevant for Drupal (i.e. what can Drupal learn from Government?). My final post will provide ideas and predictions for the future of Drupal within the Federal government.

Who is using Drupal effectively now at the federal level? Not as many agencies as we’d like. While open source provides a great return on investment for Federal CIOs under budgetary pressure, open source adoption on U.S. government websites has not yet hit critical mass. I believe this will change in 2010 due in no small part to the success of early adopters in demonstrating cost savings, time to market and features critical to government to citizen outreach. So while growing in popularity with CIOs, it is New Media Directors that have found the tool most useful because of its ease of implementation and flexibility to extend sites to include the best of social media, user participation and collaboration and data integration.

Here are five sites using Drupal effectively to achieve the objectives of the open government directive and promoting the use of open concepts to improve the business of government.

Recovery at Commerce

The Department of Commerce loves Drupal, and for good reason: a site like this can be developed and launched quickly and inexpensively. Being on the front lines of the economic recovery efforts, Commerce has a lot to share with the public and good reason to do that quickly and efficiently. Unlike its better known federal-wide parent site, Recovery.gov, this agency transparency initiative is still running on Drupal. Regrettably, Recovery.gov which was running on Drupal was replaced by SharePoint when a re-compete to the contract famously switched platforms and vendors. It will probably be known to Drupalers as “the one that got away” for a while to come. The Commerce department’s recovery site makes use of Drupal’s ease of integration with mashups. Data and reports are easy to find and download in original .xls formats and I can get an RSS feed of major communications and activities. While still a fairly simple site, it’s simplicity makes it accessible and easy for the common citizen to find what they are looking for. It is easy to see how this site could blossom into a model destination for Commerce communications, collaboration and participation on all things recovery.

Federal IT Spending Dashboard

Launched in July of last year by Vivek Kundra, the Federal Chief Information Officer, the dashboard was created to allow CIOs of various government agencies to show the effectiveness with which they have managed government IT spending. As such, this site has been featured very prominently as an open gov example for its transparency, its use of open data and a very strong sense of government accountability. Kundra explains the site as a place that “… allows you to see what IT projects are working and on-schedule (and which are not), offer alternative approaches, and provide direct feedback to the chief information officers at federal agencies – in effect, keeping tabs on the people who are responsible for taxpayer dollars for technology.” Ultimately, that hits on all three tenets of the directive and does it in a visually appealing and useful way that does not get the user bogged down in text. The graphing techniques are unique and unconventional like the budget year tree map (well okay that one still confuses me a bit, but it still proves that transparency can be fun to browse and explore).

Federal Labor Relations Authority

This is a simple, effective example of a government site that can be easily stood up with Drupal. It is a great example of how government agency sites don’t have to be overly complex to achieve their mission. The FLRA is an independent administrative federal agency. As such, the FLRA mission is fairly straight forward: carry out five (5) primary statutory responsibilities as efficiently as possible. This site provides good direction on what the agency does and how the agency can help a citizen worker. What caught my attention is that it promotes the /open aspect of the open government directive (OGD) prominently on its homepage (though technically I believe the FLRA would be exempt from this requirement) and links to 3 (albeit incredibly light) data sets in XML format. This is what the OGD is asking all cabinet level agencies do and someone here read the memo.

Data.gov.uk

This new UK government site is a shining example of the merger of open source, open data and the semantic web. This is my second favorite government site running on Drupal. It illustrates that Europe has a lot to teach us about open government. The site is the product of Sir Tim Berners-Lee (most notably the guy who created the World Wide Web) and Professor Nigel Shadbolt as a project for the UK’s efforts to make data more open and accessible on the web. This site is the UK’s answer to our data.gov project. Reportedly they selected Drupal for both its flexibility as a CMS and its native integration with semantic web concepts and technology. With an Apps download section, idea galleries, forums, a blog, a wiki, and the ability to search, browse and query against the data sets, this was done in the spirit of try it all and see what sticks. I admire the pragmatic goals of the site.

The White House

Currently a shining star of Drupal in government, the conversion of this site in October of last year sparked a lively and interesting debate on the use of open source in government (Disclaimer: my firm was the developer on this effort) While it served to squelch much of the criticism over the scalability and performance of Drupal as a platform for very high traffic sites, it also forced people to question whether the security of open source was ready for prime time. Many critics cited the openness and availability of open source code to be a weakness, while others claimed it as a benefit. Tim O’Reilly’s post did a good job of refocusing the discussion to the benefits of choosing Drupal for the White House site:

“More than just security, though, the White House saw the opportunity to increase their flexibility. Drupal has a huge library of user-contributed modules that will provide functionality the White House can use to expand its social media capabilities, with everything from super-scalable live chats to multi-lingual support. In many ways, this is the complement to the Government as Platform mantra I’ve been chanting in Washington.”

In addition to these attributes, the site features a robust blog, multimedia delivery and is the home to many micro-sites that can be quickly stood up to address various initiatives, councils and committees that fall under the purview of the Administration, including the king of all /open sites, whitehouse.gov/open, home to the open government directive itself.

There are many great examples of Drupal use for the betterment and opening of government. For more about the use of Drupal in government, stay tuned for my next post. Also, for those interested in a more comprehensive list of known government sites using Drupal both in the U.S. and at large throughout the world, check out the Drupal in Government group on Drupal.org.

What do you think? Which are most informative? Authentic? Is this an effective way to familiarize citizens to public servants and put a face on government?

Secretary Robert Gates, Department of Defense:

Secretary Steven Chu, Department of Energy:

Secretary Ray LaHood, Department of Transportation:

Secretary Thomas J. Vilsack, Department of Agriculture:

Secretary Hillary Rodham Clinton, Department of State:

Administrator Lisa P. Jackson, Environmental Protection Agency:

Secretary Timothy F. Geithner, Department of Treasury:

Secretary Janet A. Napolitano, Department of Homeland Security:

Secretary Gary F. Locke, Department of Commerce:

Secretary Hilda L. Solis, Department of Labor:

Secretary Kathleen Sebelius, Department of Health and Human Services:

Secretary Kenneth L. Salazar, Department of the Interior:

Ambassador Ronald Kirk, United States Trade Representative:

Ambassador Susan Rice, United States Ambassador to the United Nations:

Director Peter R. Orszag, Office of Management & Budget:

Attorney General Eric Holder, Department of Justice:

Secretary Eric K. Shinseki, Department of Veterans Affairs:

Chair Christina Romer, Council of Economic Advisers:

Secretary Arne Duncan, Department of Education:

Best line:

“Haven’t heard from Obama in the last six minutes and need to make sure he’s still in charge? There’s an app for that.”

John Stewart’s Daily Show coverage of the White House Open Government Directive hones in on what everyone’s asking:

‘What was so funny?’

Quotable:

Huge event yesterday. ‘Open for Questions,’ a new experiment in open government debuted on the whitehouse.gov Website, hosted by Kevin Smith, Mike D, and Indian George Clooney. It was, as you can imagine, HIGH-larious.

In the spirit of open government, we’d like an official response from the White House.

Guesses on Gigglegate?

The new site includes:

• Latest OGI GovFresh posts.
• Links to OGI Twitter and official RSS feed.
• OGI ‘Chatter’ from Twitter, the White House blog and elsewhere on the Web.

Video:

Text:

Transparency and Open Government
Memorandum for the Heads of Executive Departments and Agencies

SUBJECT: Transparency and Open Government

My Administration is committed to creating an unprecedented level of openness in Government. We will work together to ensure the public trust and establish a system of transparency, public participation, and collaboration. Openness will strengthen our democracy and promote efficiency and effectiveness in Government.

Government should be transparent. Transparency promotes accountability and provides information for citizens about what their Government is doing. Information maintained by the Federal Government is a national asset. My Administration will take appropriate action, consistent with law and policy, to disclose information rapidly in forms that the public can readily find and use. Executive departments and agencies should harness new technologies to put information about their operations and decisions online and readily available to the public. Executive departments and agencies should also solicit public feedback to identify information of greatest use to the public.

Government should be participatory. Public engagement enhances the Government’s effectiveness and improves the quality of its decisions. Knowledge is widely dispersed in society, and public officials benefit from having access to that dispersed knowledge. Executive departments and agencies should offer Americans increased opportunities to participate in policymaking and to provide their Government with the benefits of their collective expertise and information. Executive departments and agencies should also solicit public input on how we can increase and improve opportunities for public participation in Government.

Government should be collaborative. Collaboration actively engages Americans in the work of their Government. Executive departments and agencies should use innovative tools, methods, and systems to cooperateamong themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector. Executive departments and agencies should solicit public feedback to assess and improve their level of collaboration and to identify new opportunities for cooperation.

I direct the Chief Technology Officer, in coordination with the Director of the Office of Management and Budget (OMB) and the Administrator of General Services, to coordinate the development by appropriate executive departments and agencies, within 120 days, of recommendations for an Open Government Directive, to be issued by the Director of OMB, that instructs executive departments and agencies to take specific actions implementing the principles set forth in this memorandum. The independent agencies should comply with the Open Government Directive.

This memorandum is not intended to, and does not, create any right or benefit, substantive or procedural, enforceable at law or in equity by a party against the United States, its departments, agencies, or entities, its officers, employees, or agents, or any other person.

This memorandum shall be published in the Federal Register.

BARACK OBAMA