fix311feature

GovFresh Q&A: Fix 311

Fix 311 aims to be a nationwide app for the 311 system using smartphones and GPS. Fix 311 also includes a CRM system to manage cases.

Fresh wrap: sf.govfresh

Public servants, developers and entrepreneurs gathered together to discuss and learn about the civic value of open data and how the City of San Francisco and private citizens are leveraging this opportunity at sf.govfresh, Sept. 1, at Adobe Systems’ San Francisco offices. Speakers included San Francisco Chief Information Officer Chris Vein, Mom Maps Founder & CEO Jill Seman, San Francisco Department of Technology Director of Innovation Jay Nath, Stamen Partner Michal Migurski, Routesy Founder Steven Peterson and SF Environment Internet Communications Coordinator Lawrence Grodeska.

YourGOV iPhone app gets the 311, helps citizens report non-emergency issues

YourGov is a free 311 iPhone app from Cartegraph that helps citizens easily forward their observations and concerns to local governments. YourGOV users can submit issues — such as such as potholes, fallen trees, vandalism, and street light outages — complete with location, unique details, and photos. Once submitted, YourGOV will automatically deliver requests to the appropriate participating government agency.

Get the 311 with SeeClickFix

SeeClickFix lets citizens report public works issues such as potholes, graffiti, and wayward trash directly from their iPhones, the SeeClickFix Website or other sites using its embeddable widget. Citizens can create watch lists to follow what’s being reported in a particular area, comment and vote up or down other issue reports and get ‘Civic Points’ for their participation. Governments can use the service as a 311 work order management system and media outlets can integrate the reporting widget and map into their Websites for enhanced reader interaction.