2012 is shaping up to be the “Year of the Civic Startup.”
One of the more striking ironies of the Gov 2.0 movement is that despite the development of scores of new technologies, protocols, platforms and networks for enabling sophisticated interactions between citizens and their governments, a large number of people prefer to interact with their government the way they have for a long time – using the telephone.
This is an awesome short film from StreetFilms.org that convincingly lays out the case for open transit data. Later this year, the State of Delaware will – for the first time ever – release all of its transit data in open formats. This is the result of a bill introduced this past legislative session by State Senator Bethany Hall-Long.
There has been some pretty good discussion lately going around the Interwebs about what Gov 2.0 and open government looks like. I can’t say that I agree with everything that has been thrown out there with a Gov 2.0 label on it, but I can say without equivocation that this is the opposite of OpenGov and Gov 2.0.
An increasing number of people are starting to suggest that the concept of the â€œapp contestâ€ (where governments challenge developers to build civic applications) is getting a bit long in the tooth.
There have been lots of musings lately about the payoff for governments that hold such contests and the long term viability of individual entries developed for these contests. Even Washington DC – the birthplace of the current government app contest craze – seems the be moving beyond the framework it has employed not once, but twice to engage local developers.
Earlier this year, I had an idea to build a Twitter application that would allow a citizen to start a 311 service request with their city.
At the time, there was no way to build such an application as no municipality had yet adopted a 311 API that would support it (although the District of Columbia did have a 311 API in place, it did not – at the time – support the type of application I envisioned).
That changed recently, when San Francisco announced the deployment of their Open311 API. I quickly requested an API key and began trying to turn my idea into reality.
Social media enthusiasts (myself included) let out a big huzzah recently at the results of a study conducted by the Pew Internet and American Life Project entitled Government Online.
The report, like a similar one several years ago, looks at how citizens communicate and interact with their government. This study focused specifically on online contact with government, the use of social media to interact with government and citizen use of open government data.
311 is an abbreviated dialing designation set up for use by municipal governments in both the U.S. and Canada. Dialing 311 in communities where it is implemented will typically direct a caller to a call center where an operator will provide information in response to a question, or open a service ticket in response to report of an issue. The difference between 311 and other abbreviated dialing designations (like 911) can be summed up by a promotional slogan for the service used in the City of Los Angeles: â€œBurning building? Call 911. Burning question? Call 311.â€
So, as a prelude to a talk Iâ€™ll be giving at eComm next month, I wanted to write a post surveying the landscape of recent government API developments, and also to describe evolving efforts to construct standards for government APIs.