Civic skunkworks and Moneyballing New York City

By / Dec 13, 2012

New York City’s Michael Flowers gives an overview of how the city leverages data analytics to solve problems and better serve citizens. Flowers is the analytics director for the mayor’s office of policy and strategic planning and director of the financial crime task force.

Of note: NYC receives about 65,000 311 complaints a day.

I'm the founder of GovFresh, CivicMeet and co-creator of GovPress, the WordPress theme for government. I'm also a strategic consultant for CivicActions and NuCivic, both focused on bringing agile, open source and open data solutions to government. I also serve on the steering committee for Open Source for America. Connect with me on Twitter or email me at luke@govfresh.com.

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