My Gov 2.0 Hero: Gabe Klein

Submitted by John Lisle, (Washington, DC) District Department of Transportation (@ddotdc).

I want to nominate Gabe Klein, our Director here at the District Department of Transportation (DDOT). I know, very self-serving, but Gabe is still very deserving of recognition as a Gov 2.0 Hero. He has made it a priority to make the agency more transparent and to improve communications with our customers, and he has pushed us to utilize every tool at our disposal to do that. We have a thriving Twitter feed, a completely redesigned and more user-friendly website, and a Facebook page that Gabe often updates himself after hours. He also hosts regular live online chats and last week launched the agency’s first ever official blog, www.ddotdish.com.

To keep up with the times, you really need leadership that recognizes that government agencies must adapt and embrace new technology, or they won’t have a voice in the conversations happening all around them.