Don’t mess with new Texas.gov

Texas.govThe official Texas government Website, Texas.gov, has a new makeover, including prominent search powered by Google, 24/7 live help, activity stream, open datasets, subscription notifications, social media directory, crowd-sourced customer service powered by GetSatisfaction and a mobile-accessible version. The site was developed using Microsoft Sharepoint “without tax funds through a public-private partnership” between the state of Texas and NICUSA.

Announcing the new site, Karen Robinson, Executive Director of the Texas Department of Information Resources, the department responsible for Texas.gov, said:

“We want Texas.gov to be the first choice for Texas government information and services. We talked to thousands of Texans to understand what they wanted to see on our official website. With today’s launch, we are responding to their requests while making government more approachable and giving Texans the opportunity to quickly and easily complete transactions online.”

Luke Fretwell is the founder of GovFresh and a strategy consultant for CivicActions and NuCivic. More about him here. He can be reached at luke@govfresh.com.

 

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